Frequently Asked Questions
Our facility is fully indoors, which means that pets do use the playrooms as their bathroom space. But don’t worry—this is completely natural! Dogs are guided by scent, not by our idea of "indoors" versus "outdoors." To them, every environment is defined by its unique smells. Just like your backyard has a different scent than the dog park, our playrooms smell different than your living room. Because of this, bringing your dog to daycare here won’t interfere with their potty training.
All of the surfaces in our playrooms are non-porous, allowing us to thoroughly clean and disinfect the environment. This is a major advantage over grass or turf, which can't be properly sanitized. In fact, one of the most common ways the parasite Giardia spreads is through infected soil, making non-porous surfaces, like the ones found in our playrooms, a much safer option for communal pet spaces.
To maintain a clean and healthy environment, we follow a specialized cleaning protocol designed by an environmental biologist, using only pet-safe products. Our facility is also equipped with advanced HVAC systems that replace 100% of the air every seven minutes. So, while our rooms are temperature-controlled for your pet’s comfort, they’re still getting a constant flow of fresh air. Additionally, our HVAC system includes UV lights that help eliminate airborne bacteria, further ensuring your pet’s safety and well-being.
Overnight stays—or even a dog’s first day in a new environment—can be stressful experiences. Stress can sometimes trigger underlying medical conditions, in addition to more common responses like decreased appetite. To help make your pup’s stay as smooth and stress-free as possible, we encourage them to become familiar with our daycare routine ahead of time. This helps them understand that mom and dad always come back, easing separation anxiety. It also gives our canine coaches valuable time to get to know your pup and learn how to make their experience even more comfortable and enjoyable.
Safety is our highest priority. Our facility is fully secured, with a minimum of three doors separating your pup’s play or stay area from the front entrance. This multi-layered setup not only enhances security but also helps us maintain a stable, temperature-controlled environment with UV-filtered air in our playrooms.
We also offer walk packages for the pups in our care! If you're interested, just ask our front desk at drop-off for more information about the available options.
We group dogs based on both size and play style to ensure everyone has a safe and enjoyable experience. While you’ll never see a chihuahua sharing a playroom with a Great Dane, we also consider each dog’s energy level and social preferences when placing them. Our goal is to help your pup have a fun, positive day and maybe even meet their new best friend!
We use crates for several important reasons. When a pup eats with us, we rest them in a crate for about an hour to allow for proper digestion before returning to play—this helps reduce the risk of bloat, a serious medical condition. During open play, crates are also used as a safe way to reset a dog’s energy or help them refocus when needed, supporting the overall safety and harmony of the group.
For overnight stays, your pup will sleep in one of our homestyle crates within the same room they spent the day in. This consistency allows them to stay surrounded by familiar sights, sounds, and smells, helping them feel more secure and relaxed—far more comforting than being moved to a separate space or building overnight.
Consistency is key when introducing your dog to a new environment or routine! While we strive to make every day fun, it’s completely normal for the first day—or even the first few—to feel a bit overwhelming for your pup. Establishing a regular schedule of 2–3 visits per week can make a huge difference in helping your dog adjust and feel comfortable at daycare.
In contrast, coming just once a week or sporadically can make each visit feel like starting over. For extra support, ask our front desk about enrichment options like treats and brain games that can help your pup settle in faster and have an even better day with us!
At The Modern Dog, we understand there are both benefits and drawbacks to waiting to spay or neuter your pet—this is a personal decision best made in consultation with your veterinarian. From a behavioral perspective, we typically begin to see signs of adult hormonal behavior around 7 months of age in intact dogs. These changes can affect not only how your dog interacts with others, but also how other dogs respond to them.
Because we operate an open-play environment, the presence of hormones may influence the group dynamic and interactions within the pack. Our goal is always to ensure a safe, positive experience for all dogs in our care.